Terms and Conditions
Last updated: 2-9-2026
These Terms & Conditions govern your use of the Better Weight website and the services and information made available through it.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
1. About Better Weight
The website provides information about professionally supported weight-loss services and allows visitors to make enquiries, contact the pharmacy team and, where applicable, complete an online assessment.
2. Using this website
You agree to use this website only for lawful purposes.
You must not:
Use the website in a way that could damage, disable or impair its operation.
Attempt to gain unauthorised access to the website or its systems.
Introduce malicious software, viruses or other harmful material.
Use the website to submit false, misleading or fraudulent information.
Copy, reproduce or commercially exploit website content without permission.
We reserve the right to restrict or suspend access to the website where we reasonably believe these Terms & Conditions have been breached.
3. Information on this website
The information provided on this website is intended for general informational purposes.
While we take reasonable care to ensure that information is accurate and up to date, we do not guarantee that all information will always be complete, accurate or current.
Website content should not be relied upon as a substitute for professional medical advice, diagnosis or treatment.
If you have concerns about your health or medication, you should speak to an appropriately qualified healthcare professional.
4. Weight-loss assessment
Where an online assessment is available, completing the assessment does not automatically mean that you are eligible for treatment.
Information provided through the assessment may be reviewed by an appropriately qualified member of the pharmacy or healthcare team.
Any treatment recommendation or decision will be based on the information available and the relevant clinical and regulatory requirements.
We may request additional information where necessary before a treatment decision can be made.
We reserve the right to decline treatment where it is considered clinically inappropriate, unsafe or otherwise unsuitable.
5. Medical and treatment information
Information about weight-loss treatments provided on this website is for informational purposes and should not be interpreted as a guarantee that a particular treatment will be suitable for you.
Medicines and treatments may have contraindications, side effects, risks and other restrictions.
You should always follow the instructions provided by your healthcare professional and the relevant medicine information supplied with your treatment.
Do not start, stop or change any medication based solely on information found on this website.
If you experience a medical emergency or serious symptoms, seek appropriate emergency medical assistance.
6. Online enquiries and appointments
Submitting an enquiry or requesting a discovery session through the website does not necessarily create a contract between you and Better Weight.
Any appointment, consultation or treatment arrangement will be subject to confirmation by the relevant team.
We may contact you using the contact details you provide to respond to your enquiry or discuss the services you have requested.
7. User-provided information
You are responsible for ensuring that information you provide through the website is accurate, complete and up to date.
This is particularly important when completing an assessment or providing information that may be relevant to your suitability for treatment.
Providing inaccurate, incomplete or misleading information may affect our ability to assess your circumstances appropriately.
8. Intellectual property
Unless otherwise stated, the content of this website, including text, graphics, images, logos, design elements and other materials, is owned by or licensed to better-weight.
You may view and use the website for your personal, non-commercial purposes.
You must not reproduce, modify, distribute, republish or commercially exploit website content without our prior written permission.
9. Third-party websites and services
This website may contain links to websites or services operated by third parties.
These links are provided for convenience and do not necessarily constitute an endorsement of those websites or services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of third-party websites may be subject to their own terms and conditions and privacy policies.
10. Website availability
We aim to keep the website available and functioning properly, but we do not guarantee that it will always be available, uninterrupted or free from errors.
The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances outside our reasonable control.
11. Limitation of liability
To the extent permitted by law, we will not be responsible for losses or damages arising from:
Your inability to access or use the website.
Reliance on general information provided on the website.
Errors or omissions in website content.
Third-party websites or services.
Technical failures or interruptions outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable law.
12. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
Where you provide information through an online assessment or contact form, that information will be handled in accordance with our Privacy Policy and applicable data protection legislation.
13. Changes to these Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, legal requirements or business practices.
Any updated version will be published on this page with a revised "Last updated" date.
You should check this page periodically for changes.
14. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms & Conditions or your use of the website will be subject to the applicable courts of England and Wales, unless applicable law provides otherwise.
15. Contact us
If you have any questions about these Terms & Conditions, please contact us:
Better Weight
Email: hello@betterweight.co.uk
Telephone: +15550192831
Address: 45 Victoria Street, Floor 2 London, SW1E 5ND United Kingdom
These Terms & Conditions govern your use of the Better Weight website and the services and information made available through it.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
1. About Better Weight
The website provides information about professionally supported weight-loss services and allows visitors to make enquiries, contact the pharmacy team and, where applicable, complete an online assessment.
2. Using this website
You agree to use this website only for lawful purposes.
You must not:
Use the website in a way that could damage, disable or impair its operation.
Attempt to gain unauthorised access to the website or its systems.
Introduce malicious software, viruses or other harmful material.
Use the website to submit false, misleading or fraudulent information.
Copy, reproduce or commercially exploit website content without permission.
We reserve the right to restrict or suspend access to the website where we reasonably believe these Terms & Conditions have been breached.
3. Information on this website
The information provided on this website is intended for general informational purposes.
While we take reasonable care to ensure that information is accurate and up to date, we do not guarantee that all information will always be complete, accurate or current.
Website content should not be relied upon as a substitute for professional medical advice, diagnosis or treatment.
If you have concerns about your health or medication, you should speak to an appropriately qualified healthcare professional.
4. Weight-loss assessment
Where an online assessment is available, completing the assessment does not automatically mean that you are eligible for treatment.
Information provided through the assessment may be reviewed by an appropriately qualified member of the pharmacy or healthcare team.
Any treatment recommendation or decision will be based on the information available and the relevant clinical and regulatory requirements.
We may request additional information where necessary before a treatment decision can be made.
We reserve the right to decline treatment where it is considered clinically inappropriate, unsafe or otherwise unsuitable.
5. Medical and treatment information
Information about weight-loss treatments provided on this website is for informational purposes and should not be interpreted as a guarantee that a particular treatment will be suitable for you.
Medicines and treatments may have contraindications, side effects, risks and other restrictions.
You should always follow the instructions provided by your healthcare professional and the relevant medicine information supplied with your treatment.
Do not start, stop or change any medication based solely on information found on this website.
If you experience a medical emergency or serious symptoms, seek appropriate emergency medical assistance.
6. Online enquiries and appointments
Submitting an enquiry or requesting a discovery session through the website does not necessarily create a contract between you and Better Weight.
Any appointment, consultation or treatment arrangement will be subject to confirmation by the relevant team.
We may contact you using the contact details you provide to respond to your enquiry or discuss the services you have requested.
7. User-provided information
You are responsible for ensuring that information you provide through the website is accurate, complete and up to date.
This is particularly important when completing an assessment or providing information that may be relevant to your suitability for treatment.
Providing inaccurate, incomplete or misleading information may affect our ability to assess your circumstances appropriately.
8. Intellectual property
Unless otherwise stated, the content of this website, including text, graphics, images, logos, design elements and other materials, is owned by or licensed to better-weight.
You may view and use the website for your personal, non-commercial purposes.
You must not reproduce, modify, distribute, republish or commercially exploit website content without our prior written permission.
9. Third-party websites and services
This website may contain links to websites or services operated by third parties.
These links are provided for convenience and do not necessarily constitute an endorsement of those websites or services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of third-party websites may be subject to their own terms and conditions and privacy policies.
10. Website availability
We aim to keep the website available and functioning properly, but we do not guarantee that it will always be available, uninterrupted or free from errors.
The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances outside our reasonable control.
11. Limitation of liability
To the extent permitted by law, we will not be responsible for losses or damages arising from:
Your inability to access or use the website.
Reliance on general information provided on the website.
Errors or omissions in website content.
Third-party websites or services.
Technical failures or interruptions outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable law.
12. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
Where you provide information through an online assessment or contact form, that information will be handled in accordance with our Privacy Policy and applicable data protection legislation.
13. Changes to these Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, legal requirements or business practices.
Any updated version will be published on this page with a revised "Last updated" date.
You should check this page periodically for changes.
14. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms & Conditions or your use of the website will be subject to the applicable courts of England and Wales, unless applicable law provides otherwise.
15. Contact us
If you have any questions about these Terms & Conditions, please contact us:
Better Weight
Email: hello@betterweight.co.uk
Telephone: +15550192831
Address: 45 Victoria Street, Floor 2 London, SW1E 5ND United Kingdom
